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E-commerce is a word to describe buying and selling online, using technology like computers or mobile devices. It can refer to transactions over email, social media, websites, and any other software or applications.

Business Categories

Business Categories


Business Applications

proceduresInternet Banking

Internet banking is a system that enables customers of a bank or other financial institution to conduct most of its financial transactions through the bank’s website or mobile app. Customers no longer have to go into a bank branch. Any customer with internet access can obtain account balances, transfer money, FX, pay bills, stop payment on a cheque, change billing address, and many other tasks. Most banks enable customers to download copies of bank statements or download transactions directly into other accounting software such as QuickBooks.

Kambista: Peruvian FX

Rextie: Peruvian FX

Culqi: Payment Platform

Online Shopping and Order Tracking

Online shopping allows customers to purchase products directly over the internet. Customers can search for and compare products, place an order, and complete transactions with payment methods such as a credit card, PayPal, or cash on delivery. Customers can shop online using most computers and mobile devices.

Shopping Cart

A shopping cart is a piece of software installed on an online shopping website that enables customers to add many items to an order easily, review the order, change quantities, and more. It will even store an incomplete order for customers who leave the website and come back days or weeks later. Shopping carts are an essential tool for e-commerce because they significantly increase the volume of sales.

Online Services

Services can also be purchased online, including outsourced office work, data entry, accounting, errands, tourism services, and more. A typical example is online hotel booking, in which a customer can book a hotel room via sites such as Agoda.com or Booking.com.

Electronic Tickets

Electronic tickets (e-tickets) are rapidly replacing paper tickets. E-tickets can be purchased online.

Online Office Suites

Online office suites provide software in a web browser or app to replace computer-based software like Microsoft Office and Google Suite. This software runs online and can be accessed with any internet-connected device, allowing live collaboration on shared documents. This makes it easy to work with a global team at any time.

Teleconference, Online Conference, or Video Call

These applications connect several people remotely with voice or video using a computer or mobile device with a camera and microphone. Examples available include Google Hangouts, Skype, Zoom or Cisco WebEx.

Automated Online Assistant or Digital Assistant

Digital assistants operate continuously and perform specific programmed tasks. Digital assistants can book travel arrangements, search reference information and answer questions or act as virtual customer service representatives.

Open Source E-commerce Software

Your business requires to a fully functional e-commerce website that includes a shopping cart, secure payment processing, customer service, if it is intending to sell services or products online. Building a website can be expensive and open-source software is an affordable solution. Here you can find some useful options:



Tu Vitrina

Mi Tienda

The E-Commerce Program was launched by the Ministry of Foreign Trade and Tourism to support the internationalization of Peruvian MSMEs through e-commerce.

The program consists of three stages

  1. Training for companies to develop an e-commerce strategy;
  2. Integration with international e-commerce networks; and
  3. Personalized assistance of Promperú

APEC CBET eLearning platform: The Asia-Pacific Economic Cooperation (APEC) Cross-Border E-commerce Training (CBET) platform offers two free online course modules: Introduction to Cross-Border E-commerce and Trust and Safety in Cross-Border E-commerce.

E-commerce Websites (Peru)

CAPCE: Peruvian Chamber of Electronic Commerce

Mercado Libre: Online platform in Latin America and Portugal for buying and selling a wide range of items. It has two types of accounts: free and paid-for.

OLX: Classified ad platform present in 114 countries, especially in emerging markets, which connects buyers with sellers.

Linio:  A platform where many different suppliers sell a wide range of products. Available in Mexico, Chile, Argentina, Peru, Ecuador, Colombia, Venezuela and Panamá.

Falabella department store has a presence in Chile, Argentina, Peru, Colombia, Uruguay, and Brazil. It belongs to the SACI Falabella group and their main business areas are clothing, accessories, and homeware retail.

Ripley:  Chilean chain of department stores, with a presence in Chile, Colombia and Peru. Its main businesses are clothing, accessories, and homeware retail.

Platanitos:  A group that sells fashion, especially footwear and accessories, by Platanitos Boutique and other brands. Available in Peru.

Wong is Peru’s largest supermarket chain. This website allows for the ordering via the internet from local and foreign-based consumers for local delivery.

Rosatel: Rosatel allows online orders of flowers and gift baskets


E-commerce Websites (International)

APEC MSME Marketplace is a business-to-business platform for enabling cross-border trade among underrepresented but economically vital MSMEs.

Alibaba specializes in e-commerce, retail, internet and technology.

Amazon focuses in e-commerce, cloud computing, and artificial intelligence.

DHgate is a business-to-business e-commerce website that facilitates the sale of manufactured products from small and medium enterprises to buyers.

Tokopedia is an Indonesian technology company.

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